Appointment Bookings


Appointment Scheduling empowers your customers to book appointments online with real-time availabilities and automated reminders. Increase bookings while reducing no-shows and saving hours per week.

When they contact you, your customers like to use a single channel of communication throughout the interaction. The advantage of this feature is that customers no longer need to make a reservation by phone or in-store. 
You offer them a quick and efficient way to make an appointment 
with you from your site. 

Reduce the no-show rates with automated reminders. Empower your business clients to focus on what matters most, running their business, instead of tasking to manual follow-up.

Save time previously spent managing appointments by eliminating the need to manually compare schedules, send out email reminders, and keep track of their existing appointments.

Every appointment generated through the booking widget is automatically stored in the relevant customer's profile providing critical insight into interaction history, and how the business communicates with its customers.


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What type of businesses does this solution work well for?

Any business that takes appointments, reservations or has a schedule based business model, will benefit from using Online Appointment Booking. Verticals like health and beauty (Hair Stylists, Massage Therapists), accredited professionals (Lawyers, Accountants, Consultants) and trades (Mechanics, Plumbers, Electricians).

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Can you offer bookings directly from your Facebook business page?

Yes. You can have a booking widget installed directly on their Facebook business page, in addition to redirecting the call-to-action directly to their booking page. 

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What is the right booking configuration?

Appointment Scheduling supports two different booking configurations:

  • Services: Bookings that consume a period of time with a staff member. For example, the booking of a haircut or booking a phone call with a sales agent.
     
  • Resources: A predetermined block of time where one or more clients can reserve a spot. For example, booking of a yoga class with 20 spots available.